faqs and updates
We will keep this page updated as the Government guidelines evolve. Keep reading to find out the latest information on our current services and how we are keeping our customers and colleagues safe.
Latest update 12/01/2021
During the current lockdown restrictions, our team are still able to attend home consultations and fitting appointments with the correct precautions put in place. Please read our FAQs section for more information.
Before your home appointment
I am feeling unwell. How do I rearrange my appointment?
If you need to rearrange your appointment if you are feeling unwell or you or someone in your household has displayed symptoms of Coronavirus, give us a call on 028 2501 3174 and we will be happy to help.
I am self-isolating. Can I still book an appointment?
If you or anyone in your household is self-solating, we ask that you wait until your self-isolation period has ended before booking your appointment. This is to ensure that we are only attending appointments that are safe to do so, and to protect the welfare of our team members.
During your home appointment
What precautions will your team be taking?
Our team will wear appropriate PPE (i.e mask, gloves etc) when attending home consultations and fitting appointments. Our sale advisors and installation team will also stay two metres away from you during your appointment.
Will I able to view and browse fabric samples during my home appointment?
Your sales advisor will bring a range of samples for you to choose from and ensure that you choose the perfect blinds for you at a safe distance.
Do I need to stay in the same room during my fitting appointment?
To remain as safe as possible, we would prefer that our fitting team are left alone while they fit your new blinds, as long as you feel comfortable with this.
At Village Blinds, we are famous for creating beautiful blinds just for you, and now with our 0% Finance offer we’ve made it even easier for you to get the new blinds you really want – interest free!
At Village Blinds we have built a reputation for producing the finest quality blinds and providing our customers with the very best service.
We are very proud of the fact that we've created beautiful blinds for thousands of families throughout Northern Ireland.
Here's what some of our customers have to say.
Great job.very happy with my new blinds..ordered and fitted in under two weeks..thankyou..x
Outstanding and friendly service. Really good quality - and much more £ reasonable than other companies!
Ordered my Blinds from Village for entire house and they were put up 2 weeks before Christmas. Next morning noticed 3 of my blinds had grease looking dirty marks the biggest blind in my living room being the worst. P.m the owner and asked could someone ring me to arrange to come out the next day ( mon) and he said should be ok. No phone call so had to ring again and lady in office knew nothing about my phone call Finally a fitter came out and he said they were definitely bad and not right and took the 3 blinds away . So was told by fitter that they would definitely be up for Christmas and they would be fitted top priority. But more time went by and we heard nothing so yet again had to ring and chase them then was told yes your blinds are in when would you like them fitted . So got them fitted before Christmas must say the fitter was a very friendly fella and was very apologetic but would have been nice to have this from owner.
over the moon with my blinds fitted with Danny this morning clean up as he was going along no dust love my blinds excellent service thank u danny
10 Pennybridge Industrial Estate Ballymena. BT42 3HB
Mon - Thu 08:30 - 17:30
Fri 08:30 - 16:00
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